Frequently Asked Questions

For safety reasons, used or opened vapes cannot be returned. If your device arrives defective, contact us within a few days of delivery and we’ll assist with troubleshooting or replacement.

Orders typically ship within 1–2 business days, with delivery in 3–7 business days depending on your location. 

Not all states allow vape shipments. We comply with the PACT Act, and shipping may be restricted to certain areas. If your address is not eligible, the checkout page will notify you.

Yes — but regulations are changing fast. Some major brands have been restricted or discontinued by the FDA, which can cause limited availability. We always carry legal, compliant devices from trusted suppliers.

Due to FDA and customs enforcement, certain disposable vape brands are no longer being imported or sold in the U.S. We regularly update our inventory with approved alternatives and new refillable systems.

Disposable vapes are pre-filled, ready-to-use, and tossed when empty. Pod systems use refillable or replaceable pods, saving money over time and producing less waste.

It depends on the model and your usage. Smaller devices average 5,000–10,000 puffs, while larger ones like the Lost Mary Nera or RAZ DC series can reach 20,000+ puffs.

Yes — most disposables contain 5% (50mg) nicotine strength, using salt nic for smoother hits. Always check the product description for specific nicotine levels.

Most modern disposables include a Type-C rechargeable port. However, once the e-liquid runs out, the device should be replaced or refilled if it supports pods.

Try charging the device first. If it still doesn’t hit, check for airflow blockages and gently tap the bottom. If the issue continues, contact us with your order details — we’ll help diagnose or replace it if applicable.

We recommend disposables or simple refillable pod kits like the NORD, Novo, or Nera systems — easy to use, low maintenance, and budget-friendly.

Keep vapes in a cool, dry place, out of direct sunlight or heat. Avoid leaving them in cars or pockets where they can overheat or leak.

Yes! Earn points every time you shop online or in-store. Redeem them for discounts, free products, or early access to new drops.