Shipping Policy

Last updated: October 21, 2026

This Shipping Policy explains how and where we ship orders from virginiavapes.com. It is part of our Terms & Conditions.

Where We Ship

We ship only to addresses within the United States, and only where the law allows the products ordered to be shipped. We do not ship internationally.

Age Verification and Adult Signature

  • You must be 21 or older to order. Every order is age-verified at checkout; orders that cannot be verified are cancelled and refunded.
  • Shipments containing tobacco or nicotine products require an adult signature (21+) at delivery, and the carrier may check ID. Packages cannot be left at the door.
  • The person receiving the package must be 21 or older.

PACT Act Compliance

All products ship in accordance with the federal Prevent All Cigarette Trafficking (PACT) Act and applicable state and local laws. This includes age verification, adult-signature delivery, packages labeled as required by law, and not shipping vapor or nicotine products through the U.S. Postal Service. We collect and report taxes where required.

Shipping Restrictions

State and local laws on flavored, nicotine, and vapor products change often. If an item in your order cannot legally be shipped to your address, we will cancel that item (or the whole order) and refund you. You are responsible for knowing the laws where you live.

Processing Time

Orders are usually processed within 1–2 business days, excluding weekends and holidays. Orders flagged for age, identity, or address verification may take longer.

Shipping Costs and Delivery Times

Shipping costs are calculated at checkout based on your address and order. Delivery times are carrier estimates and are not guaranteed. You will receive an email with tracking information when your order ships.

Lost, Damaged, or Returned Packages

  • If your package arrives damaged or does not arrive within the expected window, contact us within 7 days at support@virginiavapes.com or 703-221-8273.
  • If a package is returned to us because an adult signature could not be obtained or the address was incorrect, contact us and we will arrange a reshipment or a refund.

Contact Us

Questions about shipping? Email support@virginiavapes.com or call 703-221-8273.

Some products on this website may contain Nicotine. Nicotine is an addictive chemical. All products ship in accordance with the PACT Act.

We accept:

The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products and the testimonials made have not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice. Virginia Vapes shall not be held liable for the medical claims made by customer testimonials. These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease or ailment. Virginia Vapes assumes no responsibility for the improper use of these products. We recommend consulting with a qualified medical doctor or physician when preparing a treatment plan for any and all diseases or ailments. Virginia Vapes does not make any health claims about our products and recommend consulting with a qualified medical doctor or physician prior to consuming our products or preparing a treatment plan. It is especially important for those who are pregnant, nursing, chronically ill, elderly or under the age of 21 to discuss the use of these products with a physician prior to consuming. You must be 21 years or older to visit this website and/or purchase Virginia Vapes products. The information on our website is intended to provide general information regarding our products and is not to be construed as medical advice or instruction. All products ship in accordance with the PACT Act.